1. Sources of personal data
We collect personal data directly from you, from your employer or organization when they
engage with QuantumGenie, automatically through your use of our website and online services,
and in some cases from partners, service providers, or publicly available business sources.
The categories of data collected depend on the nature of your relationship with us.
2. Categories of personal data
- Professional identity information, including your name, employer, role, and contact details.
- Account and service-administration data, including usernames, tenant identifiers, subscription records, and authentication-related metadata.
- Technical and usage data, including IP address, device identifiers, browser type, session events, logs, and website interactions.
- Communications content, including emails, support requests, meeting notes, product feedback, and survey responses.
- Transactional and procurement details, including billing contacts, order history, and payment-related metadata handled with finance providers.
3. Legal bases
Where applicable law requires a legal basis, QuantumGenie generally relies on one or more
of the following: performance of a contract, compliance with legal obligations, legitimate
interests in operating and securing our business, and consent where required for specific
activities such as certain marketing or non-essential cookies.
4. Cookies and analytics
We may use cookies, pixels, session storage, and similar technologies to keep the site
functioning, remember preferences, understand usage patterns, evaluate campaign performance,
and improve user experience. Where required by law, we will seek consent before placing
non-essential technologies on your device.
5. How we use personal data
- To provide website features, demos, trials, subscriptions, onboarding, support, and customer success services.
- To authenticate users, manage accounts, administer contracts, process orders, and maintain records.
- To detect suspicious activity, maintain system integrity, review abuse reports, and protect our users, infrastructure, and intellectual property.
- To improve our roadmap, operational workflows, security posture, documentation, and enablement materials.
- To communicate with prospects and customers about releases, webinars, updates, and other business-related notices consistent with applicable law.
6. How we share personal data
We do not sell personal data for money. We may disclose personal data to affiliated entities,
cloud and infrastructure providers, analytics vendors, communications and support tools, payment
processors, auditors, advisers, and other service providers that help us operate the business.
We may also disclose data when required by law, to protect rights and safety, or in connection
with a merger, acquisition, financing, or other corporate transaction.
7. Retention
We retain personal data for as long as reasonably necessary for the purposes described in this
notice, including to provide services, maintain security logs, resolve disputes, enforce agreements,
and satisfy legal, tax, accounting, or regulatory obligations.
8. International transfers
QuantumGenie may process data in countries other than the one in which it was collected. Where
cross-border transfers are subject to legal requirements, we will use appropriate safeguards such
as contractual commitments and internal controls designed to protect the data.
9. Your choices and rights
Subject to applicable law, you may have the right to request access to, correction of, deletion of,
restriction of, or portability of certain personal data, and to object to certain processing. You may
also opt out of marketing communications using the unsubscribe link in our emails or by contacting us
directly. We may need to verify your identity before fulfilling a request.
10. Security and notice updates
We use administrative, technical, and organizational safeguards designed to protect personal data
against unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure,
and we encourage customers and users to follow strong credential and access-control practices. We may
update this notice from time to time and will revise the effective date when changes are made.